Privacy Policy
We appreciate your interest in our website. Protecting your privacy is very important to us. Below we provide detailed information on how we handle your data.
1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, transmitted data volume, and the requesting provider (access data), and documents the access.
This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offer in accordance with Art. 6(1)(f) of the General Data Protection Regulation (GDPR). All access data is deleted no later than seven days after the end of your visit to the site.
Hosting Services Provided by a Third-Party
As part of processing on our behalf, a third-party provider performs hosting and website display services. This serves to protect our legitimate interests in an optimal presentation of our offering as part of a balance of interests according to Art. 6(1)(f) GDPR. All data collected within the scope of using this website or in forms provided for this purpose in the online shop, as described below, is processed on its servers. Processing on other servers only takes place within the framework explained here.
This service provider is located within a country of the European Union or the European Economic Area.
2. Data Collection and Use for Contract Processing and When Opening a Customer Account
We collect personal data when you voluntarily provide it to us as part of your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Mandatory fields are marked as such because in these cases we require the data to process the contract, process your contact request, or open your customer account, and you cannot complete the order and/or open the account or send the contact request without providing this information. The data collected is evident from the respective input forms. We use the data you provide to us in accordance with Art. 6(1)(b) GDPR for contract processing and processing your inquiries. After the complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiration of the retention periods under tax and commercial law, provided you have not expressly consented to the further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this privacy policy. You can delete your customer account at any time and either by sending a message to the contact option described below or using the designated function in the customer account.
3. Data Transfer
In order to fulfill the contract according to Art. 6(1)(b) GDPR, we disclose your data to the shipping company responsible for the delivery, as far as this is necessary for the delivery of ordered goods. Depending on the payment service provider you have selected during the ordering process, we disclose the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
4. Email Newsletter
Email Advertising with Newsletter Subscription
When you subscribe to our newsletter, we use the data that is necessary for this purpose or that you have separately provided to us to regularly send you our email newsletter based on your consent according to Art. 6(1)(a) GDPR.
You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by using a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this statement.
The newsletter is sent as part of processing on our behalf by a service provider to whom we disclose your email address for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.
5. Data Use for Payment Processing
Credit Check and Scoring for PayPal Invoice Purchase
If you choose the payment method "invoice purchase" from the PayPal service "PayPal Plus," you will be asked during the ordering process to consent to the transmission of the data required for payment processing and identity and credit checks to PayPal in accordance with Art. 6(1)(a) GDPR. If you give your consent, this data will be transmitted to PayPal. For the purpose of its own identity and credit checks, PayPal or PayPal's commissioned partner companies transmit data to credit reporting agencies and receive information from these agencies, including credit information based on mathematical-statistical procedures that incorporate address data, among other things. Detailed information on this and the credit reporting agencies used can be found in the privacy information of PayPal.
PayPal uses the received information on the statistical probability of payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship.
You can revoke your consent to PayPal at any time. However, PayPal may still be entitled to process, use, and transmit your personal data if this is necessary for the contractual processing of payments, required by law, or ordered by a court or authority.
6. Integration of the Trusted Shops Trustbadge
To display our Trusted Shops trustmark and the collected reviews as well as to offer Trusted Shops products for buyers after placing an order, the Trusted Shops Trustbadge is integrated on this website.
This serves to protect our legitimate interests in an optimal marketing of our offering, which outweigh the interests of the parties involved, in accordance with Art. 6(1)(f) GDPR. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
When the Trustbadge is called up, the web server automatically saves a so-called server log file that contains, for example, your IP address, date and time of access, transferred data volume, and the requesting provider (access data) and documents the access. These access data are not evaluated and are automatically overwritten no later than seven days after the end of your visit to the site.
Further personal data will only be transferred to Trusted Shops if you have given your consent, decide to use Trusted Shops products after completing an order, or have already registered for use. In this case, the contractual agreement between you and Trusted Shops applies.
7. Cookies and Web Analytics
In order to make your visit to our website attractive and enable the use of certain functions, display relevant products, or conduct market research, we use so-called cookies on various pages. This serves to protect our predominant legitimate interests in an optimized presentation of our offerings, in accordance with Art. 6(1)(f) of the General Data Protection Regulation (GDPR). Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of your browser session, i.e., when you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find the duration of storage in the cookie settings of your web browser. You can configure your browser to notify you when cookies are set and to individually accept or reject them, or to generally exclude the acceptance of cookies for specific cases. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this information for the respective browsers at the following links:
Internet Explorer™: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
Safari™: https://support.apple.com/en-us/HT201265
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
If you do not accept cookies, the functionality of our website may be limited.
Cookie Information
Use of Google (Universal) Analytics for Web Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves to protect our predominant legitimate interests in an optimized presentation of our offerings, in accordance with Art. 6(1)(f) of the GDPR. Google (Universal) Analytics uses methods that allow an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the United States and stored there. By activating IP anonymization on this website, the IP address will be truncated within the member states of the European Union or other parties to the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be sent to a Google server in the United States and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.
Google LLC is headquartered in the United States and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will need to click the link again.
Use of Facebook Plugins
Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plugin from Facebook" or "Facebook Social Plugin". You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins/
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. When you interact with the plugins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
Please refer to Facebook's privacy policy for the purpose and scope of data collection, as well as the further processing and use of the data by Facebook, and your rights and privacy settings: http://www.facebook.com/policy.php
If you do not want Facebook to directly associate the data collected through our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins using add-ons for your browser, such as the "Facebook Blocker" (https://addons.mozilla.org/de/firefox/addon/facebook-blocker/) or the script blocker "NoScript" (http://noscript.net/).
Use of Twitter Plugins (e.g., "Tweet" Button)
Our website uses so-called social plugins ("plugins") from the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example, in the form of a blue "Twitter bird". You can find an overview of the Twitter plugins and their appearance here: https://about.twitter.com/de/resources/buttons
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. Through this integration, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Twitter or are not currently logged in to Twitter. This information (including your IP address) is transmitted from your browser directly to a Twitter server in the USA and stored there.
If you are logged in to Twitter, Twitter can directly associate your visit to our website with your Twitter account. When you interact with the plugins, for example, by clicking the "Tweet" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there.
The purpose and scope of data collection and the further processing and use of data by Twitter, as well as your related rights and privacy settings, can be found in the privacy policy of Twitter: https://twitter.com/privacy If you do not want Twitter to directly associate the data collected through our website with your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plugins with browser add-ons, such as the script blocker "NoScript" (http://noscript.net/).
Use of Google+ Plugins (e.g., "+1" button)
Our website uses social plugins ("plugins") from the social network Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are identifiable by buttons with the sign "+1" on a white or colored background. An overview of the Google plugins and their appearance can be found here: https://developers.google.com/+/plugins
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. By integrating the plugin, Google receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Google+ or are not currently logged in to Google+. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there.
If you are logged in to Google+, Google can directly associate your visit to our website with your Google+ profile. When you interact with the plugins, for example, by clicking the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed to your contacts.
The purpose and scope of data collection and the further processing and use of data by Google, as well as your related rights and privacy settings, can be found in the privacy policy of Google: http://www.google.com/intl/de/+/policy/+1button.html
If you do not want Google to directly associate the data collected through our website with your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the loading of Google plugins with browser add-ons, such as the script blocker "NoScript" (http://noscript.net/).
8. Sending review reminders via email
Review reminders by Trusted Shops
If you have given us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will transmit your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.com), so that they can send you a review reminder via email.
This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.
9. Contact options and your rights
As a data subject, you have the following rights:
- According to Art. 15 GDPR, the right to obtain information about the personal data we process about you, to the extent specified therein;
- According to Art. 16 GDPR, the right to promptly request the correction or completion of your personal data stored by us;
- According to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is
- necessary for exercising the right of freedom of expression and information;
- required to fulfill a legal obligation;
- necessary for reasons of public interest; or
- necessary for the establishment, exercise, or defense of legal claims; - According to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, if
- the accuracy of the data is contested by you;
- the processing is unlawful, but you oppose its erasure;
- we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
- you have objected to the processing pursuant to Art. 21 GDPR; - According to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another controller;
- According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your habitual residence or place of work or our company headquarters for this purpose.
If you have any questions regarding the collection, processing, or use of your personal data, or if you require information, correction, blocking, or deletion of data, as well as the revocation of granted consent or objection to a specific data usage, please contact us directly using the contact information provided in our imprint.
Right to Object
If we process personal data based on our legitimate interests as explained above, you have the right to object to such processing for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you have the right to object only if there are reasons arising from your particular situation.
Upon exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.